


欧盟航班延误/取消索赔!廉价航班也适用!最高600欧!
昨天刷一分钱看到有小伙伴吐槽汉莎取消航班啥的,遇到这些坑爹的情况如何维护我们的权益?
详情可以直接戳图
拎重点:
1. 尽量购买欧洲航空公司航班
2. 不管多久前的机票,只要满足图中条件都可以索赔(所以大家有之前延误了取消了的航班没索赔过的,都可以去试试~)
3. 廉价航空依然可以索赔!
然后说几个我身边的实例:
💸我一同学从国内途径哥本哈根转机回德国,第二段航程北欧航空晚点,航空公司提供了晚点造成的酒店住宿。然后根据航程是应该赔付250欧,但最后实际收到了600欧~
💸同学乘坐easyjet欧洲境内玩耍,回程突然取消,赔付250欧~
💸我跟我男票乘坐法航回国,在到达巴黎转机时被通知航班取消,随后给安排了延误两小时左右的飞机。到达上海后行李还在法国……最后每人赔了航班取消导致的600欧,还赔了行李延误导致的买衣服的钱🌝
其实除了EU261可以维护我们的权益,购买机票时使用信用卡,信用卡一般都会赠送旅行险延误险,可以查一查自己使用的信用卡具不具备这个功能~
——————更新——————
附上一个知乎上的索赔邮件模板,我当时就是按照这个来写的,成功拿到赔款~
评论里也有,可以直接复制~
Dear Sir/Madam
I am writing regarding flight [flight number] on [date] from [departure airport] to [arrival airport] with the scheduled departure time of [scheduled departure time].
My booking reference is [booking or reservation reference if available]. This flight arrived [number of hours] hours late at [airport] (or) This flight was cancelled and I arrived late on [time and date of arrival].
The passengers in the party were [names of party].
The judgment of the Court of Justice of the European Union in Tui & others v CAA confirmed the applicability of compensation for delay as set out in the Sturgeon case. As such, I am seeking compensation under EC Regulation 261/2004 for this delayed flight.
My scheduled flight length was [number of kilometres – see here if you need to check flight length Great Circle Mapper], therefore I am seeking [if less than 1500km: €250, if more than 1500km but less than 3500km: €400, if more than 3500km: €600) per delayed passenger in my party. The total compensation sought is €].
I look forward to hearing from you and would welcome a response in 14 days.
Yours faithfully,
[passenger name]
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